IJ
Ilse J
1 reviews | Active since Mar 2019
13 Mar 2019, 13:27
Refuse to cancel
I have been trying since the 23rd of February to cancel my Fibre contract at my home. I have emailed, I have messaged them etc etc Then I get a reference number, then I am told to email again etc etc My new service provide can not install until my Cell C contract has been cancelled. I am sooooo frustrated and I dont know what to do anymore. I have never in my life experienced such bad service
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
13 Mar 2019, 14:07Apologies for the delay in resolution.
We have followed up on your complaint logged via the Facebook Platform. Feedback will be provided as soon as possible.
Regards
DA
We have followed up on your complaint logged via the Facebook Platform. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's reply13 Mar 2019, 14:07
Official
Apologies for the delay in resolution.
We have followed up on your complaint logged via the Facebook Platform. Feedback will be provided as soon as possible.
Regards
DA
We have followed up on your complaint logged via the Facebook Platform. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
IJ
Ilse J's updateReviewer Update
13 Mar 2019, 15:10That I have also been hearing every day
IJ
Ilse J's update13 Mar 2019, 15:10
Reviewer Update
That I have also been hearing every day
Cell C's replyOfficial
14 Mar 2019, 06:27Confirmation was received that the contract will be terminated effective 31/03/2019.
Regards
DA
Regards
DA
Best regards,
Cell C's reply14 Mar 2019, 06:27
Official
Confirmation was received that the contract will be terminated effective 31/03/2019.
Regards
DA
Regards
DA
Best regards,