1 reviews | Active since Mar 2017

16 May 2017, 14:38

Refusal to cancel contract and attrocious customer service

<p>Cell C legal team is impossible to get a hold of. I need to ensure my contract has been cancelled! I paid the amount I owed and am now being charged again!!!! This is horrible and now my name has gone to the credit bereu for a measly amount!!!!! FIX it!!!I am sooooo fristrated. I would never ever advocate for this service provider!!! I'm just sad!!!</p>

0
Replies (3)
Cell C
Cell C's reply16 May 2017, 15:09
Official

Hi Bongeka

We will ensure that this matter is sorted. Do expect communication from one of our team members and feedback will be provided.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply17 May 2017, 08:03
Official

As communicated, Maropeng will be in touch.

Regards

Cell C | PN

Cell C
Cell C's reply18 May 2017, 11:56
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN