Refusal of contract termination

<p>I called Cell c call centre on the 27 or 28 of June to cancel my contract, I was told the lat debit order will be in July for R100, they debited R174. August they debited R174 again. I called them to find out why they are stil debited and was told that contract was not cancelled they will request for call recording an d get back to me. I send them a message on Facebook and they told me they will investigate and get back to me. Yesterday they debited my account again . I called them again and spoke to Ntombi who said I will have to wait 30days for cancellation I then asked to speak to a team leader and manager she said, they can't get to the phone and she cant transfer me, I am so frustrated by this issue</p>