HM
Henrietta M
1 reviews | Active since Jun 2025
21 Jun 2025, 12:07
REFUNDI
Good day.I still didn't get help from cell.They didn't send my refund.They said to took the money pay for June without consulting me.They were suppose to give me R400.But I get stories after stories.IThey I Paid them in all R898.The contract is R 398.I am not happy at all this issue of my refund.
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Cell C's replyOfficial
21 Jun 2025, 12:18Dear Henrietta Makashane,
Thank you for bringing this to our attention.
We’re truly sorry to hear about your ongoing experience and the frustration it has caused. We understand how important this matter is to you and would like the opportunity to resolve it properly.To assist you further, please send us your proof of payment to *** subject line "HP- Henrietta Makashane" Once we receive the POP, we’ll escalate the matter to our billing team and ensure you receive clear feedback and the appropriate resolution.
Regards,
Cell C | PN
Thank you for bringing this to our attention.
We’re truly sorry to hear about your ongoing experience and the frustration it has caused. We understand how important this matter is to you and would like the opportunity to resolve it properly.To assist you further, please send us your proof of payment to *** subject line "HP- Henrietta Makashane" Once we receive the POP, we’ll escalate the matter to our billing team and ensure you receive clear feedback and the appropriate resolution.
Regards,
Cell C | PN
Best regards,
Cell C's reply21 Jun 2025, 12:18
Official
Dear Henrietta Makashane,
Thank you for bringing this to our attention.
We’re truly sorry to hear about your ongoing experience and the frustration it has caused. We understand how important this matter is to you and would like the opportunity to resolve it properly.To assist you further, please send us your proof of payment to *** subject line "HP- Henrietta Makashane" Once we receive the POP, we’ll escalate the matter to our billing team and ensure you receive clear feedback and the appropriate resolution.
Regards,
Cell C | PN
Thank you for bringing this to our attention.
We’re truly sorry to hear about your ongoing experience and the frustration it has caused. We understand how important this matter is to you and would like the opportunity to resolve it properly.To assist you further, please send us your proof of payment to *** subject line "HP- Henrietta Makashane" Once we receive the POP, we’ll escalate the matter to our billing team and ensure you receive clear feedback and the appropriate resolution.
Regards,
Cell C | PN
Best regards,