NM
Nomkhuseli M
1 reviews | Active since Sept 2025
14 Sept 2025, 18:42
Refund update on Unauthorized debit order
Been waiting for update on my refund please advise how long does the process take
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
15 Sept 2025, 08:49Dear Nomkhuseli Mnguni,
Thank you for contacting us.
We sincerely apologize for the delay and any inconvenience caused. Kindly send us a private message with your reference number and ID so we can follow up on your refund query.
Regards,
Cell C | NT
Thank you for contacting us.
We sincerely apologize for the delay and any inconvenience caused. Kindly send us a private message with your reference number and ID so we can follow up on your refund query.
Regards,
Cell C | NT
Best regards,
Cell C's reply15 Sept 2025, 08:49
Official
Dear Nomkhuseli Mnguni,
Thank you for contacting us.
We sincerely apologize for the delay and any inconvenience caused. Kindly send us a private message with your reference number and ID so we can follow up on your refund query.
Regards,
Cell C | NT
Thank you for contacting us.
We sincerely apologize for the delay and any inconvenience caused. Kindly send us a private message with your reference number and ID so we can follow up on your refund query.
Regards,
Cell C | NT
Best regards,
Cell C's replyOfficial
15 Sept 2025, 17:06Dear Nomkhuseli Mnguni,
We would like to update you regarding your refund.
A credit has been app**** to your account. The refund request will be submitted to our Finance Department tomorrow, and the refund should be completed within 3 to 7 business days.
Thank you for your patience.
Regards,
Cell C | NZ
We would like to update you regarding your refund.
A credit has been app**** to your account. The refund request will be submitted to our Finance Department tomorrow, and the refund should be completed within 3 to 7 business days.
Thank you for your patience.
Regards,
Cell C | NZ
Best regards,
Cell C's reply15 Sept 2025, 17:06
Official
Dear Nomkhuseli Mnguni,
We would like to update you regarding your refund.
A credit has been app**** to your account. The refund request will be submitted to our Finance Department tomorrow, and the refund should be completed within 3 to 7 business days.
Thank you for your patience.
Regards,
Cell C | NZ
We would like to update you regarding your refund.
A credit has been app**** to your account. The refund request will be submitted to our Finance Department tomorrow, and the refund should be completed within 3 to 7 business days.
Thank you for your patience.
Regards,
Cell C | NZ
Best regards,
Cell C's replyOfficial
17 Sept 2025, 17:30Dear Nomkhuseli Mnguni,
Thank you for your patience as work through your refund query.
We are glad to confirm that your refund has been processed and should be reflecting on your account within a day.
We appreciate you choosing Cell C and would love to have you review the overall service you have received from our Team.
Regards,
Cell C | NZ
Thank you for your patience as work through your refund query.
We are glad to confirm that your refund has been processed and should be reflecting on your account within a day.
We appreciate you choosing Cell C and would love to have you review the overall service you have received from our Team.
Regards,
Cell C | NZ
Best regards,
Cell C's reply17 Sept 2025, 17:30
Official
Dear Nomkhuseli Mnguni,
Thank you for your patience as work through your refund query.
We are glad to confirm that your refund has been processed and should be reflecting on your account within a day.
We appreciate you choosing Cell C and would love to have you review the overall service you have received from our Team.
Regards,
Cell C | NZ
Thank you for your patience as work through your refund query.
We are glad to confirm that your refund has been processed and should be reflecting on your account within a day.
We appreciate you choosing Cell C and would love to have you review the overall service you have received from our Team.
Regards,
Cell C | NZ
Best regards,