SR
Sune R
1 reviews | Active since Nov 2012
02 Mar 2016, 11:33
Refund still not paid after two months
This is now my third complaint in this regard. I have it on email and telephonic record that CellC promised me a refund to the value of R445 after abruptly stopping a contract that was barely three months old.<br> <br> It has been two months since the original complaint lodged of non-payment, and still this refund has not been done. <br> <br> Please contact me at your earliest convenience to resolve.
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Cell C's replyOfficial
02 Mar 2016, 11:42Hello srossouw,
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members.
Regards
Cell C | PN
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members.
Regards
Cell C | PN
Cell C's reply02 Mar 2016, 11:42
Official
Hello srossouw,
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members.
Regards
Cell C | PN
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members.
Regards
Cell C | PN