TM
Thabelo M

1 reviews | Active since Jul 2021

26 Oct 2021, 11:22

Refund Me

Terrible Service from Cell C,

I made payment for my account that I was owing and I settled it however I made a mistake and deposit more money and I made a follow up call to inform them and they did acknowledge that they receive the money and its banked and they will refund me in 7 days and its been more than 7 days and nothing still in my account, every time I call them I get empty promises from their agents and its getting frustrating.

Please sort out your terrible service and refund me my money.

0
Replies (4)
TM
Thabelo M's update26 Oct 2021, 15:10
Reviewer Update
I have been waiting for that refund and I was told it takes 7 working days and its way more than that now and I haven't received it as yet, I am tired of waiting,

When am I going to get the refund and I hope its not going to be another 7 days ?
TM
Thabelo M's update27 Oct 2021, 09:51
Reviewer Update
I am still waiting for a response with regards to when am i going to get the refund ?
TM
Thabelo M's update27 Oct 2021, 16:11
Reviewer Update
I will wait for 48 hours and that 48 hours is counting from yesterday
TM
Thabelo M's update05 Nov 2021, 11:58
Reviewer Update
I am still waiting for the money they promised me in 24-48hours and its weeks now, I don't know what needs to happen for them to refund me, what's holding the refund????