Refund long overdue and bad service

<p>I cancelled the GET MORE service that I had on my contract in 2014 and Cell C continued to debit my account up until the 20 April 2016. I brought it to their attention to which they acknowledged and confirmed receipt of my cancellation request in 2014. I was told that an amount of R1100 will be refunded to me. Within 3 weeks as it was to be sent to the Finance dept. To date I have had no refund or feedback. If the roles were reversed I would've had my line suspended etc - where is the TCF values in this company! Cell C your service and admin systems suck. I want my refund.</p>