NR
Nombulelo R

1 reviews | Active since Jan 2022

20 Jan 2022, 20:48

Refund

on Wednesday 19/01/2022 I received a call from Moses Mo***eng who told me that I should resolve my query with Somerset Mall shop as they were not authorized to debit my account on the 03/11/2021. That happened when my I did not get data for November in my old Sim card, thus they issued me with a new Sim card which is currently the one I have been demanding a refund on for almost 2 months. After a long non satisfactory call with Moses Mo***eng, he promised that he will contact me after few minutes with feedback. I have been waiting since then and no call from Moses nor Cell C agents.

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Replies (2)
NR
Nombulelo R's update26 Jan 2022, 20:18
Reviewer Update
On the 21/01/2022 I received a call from Moses promising to contact me on Monday or Tuesday (25/01/2022) with feedback. And once again I did not get any feedback or my money from Cell C. Its been 2 months now and yet Cell C keeps on making excuses and empty promises. I want my money, I am not obligated to give Cell C money whilst I did not get any Data from them for the month of December 2021.


NR
Nombulelo R's update01 Feb 2022, 20:30
Reviewer Update
Refund

On the 21/01/2022 I received a call from Moses promising to contact me on Monday or Tuesday (25/01/2022) with feedback. And once again I did not get any feedback or my money from Cell C. Its been 2 months now and yet Cell C keeps on making excuses and empty promises. I want my money, I am not obligated to give Cell C money whilst I did not get any Data from them for the month of December 2021.
Still no feedback from Cell C / Moses Mo***eng.