aM
amanda M
1 reviews | Active since Jan 2020
16 Jul 2021, 15:53
Refund
I have been waiting for my refund . I log the query for refund In June I was told that it will take up to seven working days and they will contact me for confirming banking details. I called on Tuesdays I was told case was closed .
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
16 Jul 2021, 16:03Hi Amanda
Thank you for contacting Cell C.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for contacting Cell C.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Cell C's reply16 Jul 2021, 16:03
Official
Hi Amanda
Thank you for contacting Cell C.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for contacting Cell C.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
aM
amanda M's updateReviewer Update
16 Jul 2021, 16:10Yes here was the first case that was closed *** phone number *** . Yesterday I was told that the money that I requested to be refunded to my account was credited to the contract that I closed in April 2021 phone number *** the case number for yesterday is ***
aM
amanda M's update16 Jul 2021, 16:10
Reviewer Update
Yes here was the first case that was closed *** phone number *** . Yesterday I was told that the money that I requested to be refunded to my account was credited to the contract that I closed in April 2021 phone number *** the case number for yesterday is ***
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amanda M's updateReviewer Update
16 Jul 2021, 16:37I did sent all proof of payment when I was closing account
aM
amanda M's update16 Jul 2021, 16:37
Reviewer Update
I did sent all proof of payment when I was closing account
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amanda M's updateReviewer Update
16 Jul 2021, 16:44Can you please reply with the email address that I can you use to resend those proof of payment that you have on your emails. I didn’t receive any sms please use my alternative number ***
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amanda M's update16 Jul 2021, 16:44
Reviewer Update
Can you please reply with the email address that I can you use to resend those proof of payment that you have on your emails. I didn’t receive any sms please use my alternative number ***
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amanda M's updateReviewer Update
19 Jul 2021, 09:58good morning
i have sent proof of payments to above email address . Please for communication use *** I don't understand why Cell C is sending smses to *** which was deactivated in April 2021 when I was cancelling data contract .
i have sent proof of payments to above email address . Please for communication use *** I don't understand why Cell C is sending smses to *** which was deactivated in April 2021 when I was cancelling data contract .
aM
amanda M's update19 Jul 2021, 09:58
Reviewer Update
good morning
i have sent proof of payments to above email address . Please for communication use *** I don't understand why Cell C is sending smses to *** which was deactivated in April 2021 when I was cancelling data contract .
i have sent proof of payments to above email address . Please for communication use *** I don't understand why Cell C is sending smses to *** which was deactivated in April 2021 when I was cancelling data contract .