Refund

<p>On the 11 of july 2017 I spoke to a lady called danielle from cell c solcial media group.I request a refund of an amount of R4.450.82 to my bank account she agree that my monies will be return with in 7 workind days.I called on Monday 17/07/201 to confirm the status of my refund.The young gentle men told me the monies will be refunded to my cell c account and not my bank account.Please note the my account was in credit already when i requested a refund of my monies and this this answer from the call centre agent was unacceptable.I called back and escalated the case with refference number ********** 966.It was told i will get feedback at 12 noon today regarding and update with regards to my refund.I am tired of running around and getting twelve diffent stories from cell c representatives.Please please please someone call me back today and get this issue sorted iam tired of the stories and cell c processes that clearly does not work.contact number ********** 868</p>