SP
Samela P

1 reviews | Active since Jun 2023

07 Jun 2023, 17:34

Refund

I have a refund case with cell c, first case was closed with no feedback, registered another case 7days ago still no feedback, they are quick to debit but when they have to refund you your money they give u a run around, went to one of their stores in Westgate and was told I can wait up to 2months for my money, thier service is very bad and they don't care about their customers

0
Replies (4)
Cell C
Cell C's reply07 Jun 2023, 18:25
Official
Hi Samela

Kindly provide your case reference number via private reply, we'll follow up and assist.

^PN

Best regards,

SP
Samela P's update08 Jun 2023, 08:06
Reviewer Update
My case no is ***
SP
Samela P's update08 Jun 2023, 08:07
Reviewer Update
My case no is ***
Cell C
Cell C's reply08 Jun 2023, 08:34
Official
Good day,

Thank you for providing the case number. Please note that we have referred the matter to our Support Team and one of our consultants will be in contact with you to further assist.

Regards
^GN


Best regards,