PK
Penelope K

1 reviews | Active since Feb 2015

27 Feb 2015, 07:30

Refund

December i took a contract and received two sim cards i called and asked what is the other one for and the explanation i got was not happy with, I got debited forr this data sim since December i did nit know i have that and i was paying for it. Consultant called offering me deal thats how i found about the data sim then Wednesday i called asking to talk to Thabo and i got him and told me he told me about this when i took a contract and then asked him to send the recording so that i will hear he promised to buy till today i havent<br> I called again and did not find him and was told they have sent him email to call me <br> I terminated that data sim card , I WANT MY MONEY BACK , i have been paying for something that i dont use

0
Replies (1)
Cell C
Cell C's reply02 Mar 2015, 08:10
Official
Hello Lesco56,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN