refund

I have been dealing with cell c and it's get more services for a month now and no one is communicating with me. I would like to know when is cell c prepared to refund my money back into my account. I want my money back. That is my money you are with holding, money that I've been working hard for. So please can someone who knows what they are doing get back to me and let me know when will I get my money back. You people are taking advantage because we can't black list you or block you or doing any of those funny things you do to us when we don't pay your account. Bring back my money. You guys know how to commit ***** but you can't fix your mess up. I want my money back. I spoke to Yasmin from Get More and Neivil from Cell C, I am still waiting for some sort of correspondence from these two. I want my money back