Refund

I have since requested a refund from cellc on the 21/10/2021 and was told that it will take 5-7 working days.

I did everything that i was told to do, but still no refund. The Agent are also not helpful as they keep telling me that case *** has been escalated.

I need my money to be paid as the 5-7 days has come and passed with no money in my account