SM
Sibonokuhle M
1 reviews | Active since Jul 2016
09 Feb 2021, 13:38
Ref.Cell C Sp *** - Debit order charges for a lost cellphone for 4 -5 years now and I want my R49 times whatever the years back into my account - angry!!!!!!
I had a second contract for my son 4-5 years back and the cellphone got ******, paid it off and now i get a charged of R49 on a monthly basis in which I have spoken to a number of people in CellC for it to be stopped to no avail and i want all my money back that they are still deducting for nothing. I am sick and tired of this issue as there seems to be no one listening at all. I don't have another choice except to come here hoping I will be heard.
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
09 Feb 2021, 14:15Hi Sibonokuhle
Thank you for reaching out to us.
We would like to sincerely apologise for the inconvenience caused.
Your query has been escalated to our Support Team for assistance. We will contact you.
^MM
Thank you for reaching out to us.
We would like to sincerely apologise for the inconvenience caused.
Your query has been escalated to our Support Team for assistance. We will contact you.
^MM
Cell C's reply09 Feb 2021, 14:15
Official
Hi Sibonokuhle
Thank you for reaching out to us.
We would like to sincerely apologise for the inconvenience caused.
Your query has been escalated to our Support Team for assistance. We will contact you.
^MM
Thank you for reaching out to us.
We would like to sincerely apologise for the inconvenience caused.
Your query has been escalated to our Support Team for assistance. We will contact you.
^MM
Cell C's replyOfficial
15 Feb 2021, 15:36 Hi Sibonokuhle
We have been unable to reach you on the contact number you have provided.
Kindly note that your contract has been cancelled as per request.
^MM
We have been unable to reach you on the contact number you have provided.
Kindly note that your contract has been cancelled as per request.
^MM
Cell C's reply15 Feb 2021, 15:36
Official
Hi Sibonokuhle
We have been unable to reach you on the contact number you have provided.
Kindly note that your contract has been cancelled as per request.
^MM
We have been unable to reach you on the contact number you have provided.
Kindly note that your contract has been cancelled as per request.
^MM
