SM
Sibonokuhle M

1 reviews | Active since Jul 2016

09 Feb 2021, 13:38

Ref.Cell C Sp *** - Debit order charges for a lost cellphone for 4 -5 years now and I want my R49 times whatever the years back into my account - angry!!!!!!

I had a second contract for my son 4-5 years back and the cellphone got ******, paid it off and now i get a charged of R49 on a monthly basis in which I have spoken to a number of people in CellC for it to be stopped to no avail and i want all my money back that they are still deducting for nothing. I am sick and tired of this issue as there seems to be no one listening at all. I don't have another choice except to come here hoping I will be heard.

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Replies (2)
Cell C
Cell C's reply09 Feb 2021, 14:15
Official
Hi Sibonokuhle 

Thank you for reaching out to us. 

We would like to sincerely apologise for the inconvenience caused. 

Your query has been escalated to our Support Team for assistance. We will contact you. 

^MM
Cell C
Cell C's reply15 Feb 2021, 15:36
Official
 Hi Sibonokuhle 
 
We have been unable to reach you on the contact number you have provided. 

Kindly note that your contract has been cancelled as per request. 

^MM