CK
Carlize K

1 reviews | Active since Jan 2014

23 Jul 2015, 18:44

Ref number re legal action: ***

Please check the complaints on http://hellopeter.com/search-reports?keyword=Cell+C&keywordint=188 regarding the complaints against CellC for refusing to cancel contracts when one requests.<br> <br> I cannot remember when last I had a CellC contract but was more than 24 months ago. When time came I cancelled. They kept deducting until I lodge a hellopeter complaint. Then they refunded me the money they deducted after cancellation. To now hear they instituted legal action against me is amazing and proves the bad service they have.<br> <br>

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Replies (1)
Cell C
Cell C's reply24 Jul 2015, 07:40
Official
Hello knoesie,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN