ZN
Zwakele N
1 reviews | Active since Jul 2011
27 Jan 2016, 11:44
Ref No: *** or ***
A week gone and no response yet from this initial complaint dating back 22/12/2015. Wednesday 20/01/2016 a consultant @ 07H49 to me she was going to escalate my complain and she was gonna call to check me after an hour.. Up till today that hour is still running and Cell C has given me a service that sucks... Can someone very knowledgeable contact me to have this sorted once and for all. Also it shouldn't be taking this long to find the recorded conversation to have this sorted out.... Service just sucks and it doesn't get better from the time I initially added this line on my other contract...
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Cell C's replyOfficial
27 Jan 2016, 12:14Hello Zwakele,
We do apologise for the lack of response regarding the complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
We do apologise for the lack of response regarding the complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
Cell C's reply27 Jan 2016, 12:14
Official
Hello Zwakele,
We do apologise for the lack of response regarding the complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN
We do apologise for the lack of response regarding the complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback.
Regards
Cell C | PN