Reconnection Fees

<p>To say this contract has been a headache would be a gross understatement! I've had it since June 10 2016 but I've lost track of my complaints.</p> <p> </p> <p>I lost my new data sim and phone in June, this was reported, I was assured the phone was blacklisted and sim card deactivated until I could do a sim swap. This is the reference number ********** </p> <p> </p> <p>I haven't reactivated the card but to my suprise my August statement includes not 1 but 4 reconnection fees. According to cell c agents this is for missed payments, TF?! And I still got charged the monthly debit order fee. Why? How? Who reconnects a phone 4 times a month? What payments did I miss?</p> <p> </p> <p>Can you please sort this this out immediately! This is punishment phela! Sort this out!</p>