SM
Stella M
1 reviews | Active since May 2018
03 May 2018, 15:07
Recharge
Someone sent me R100 airtime I made calls and I was left with R34 something but after some minutes my R34 balance was gone. You guys gave me 200MB for free i then added another 200MB which makes 400MB in less that an hour I received a message saying my data has been depleted. I called the customer care 140 spoke to Samkelisiwe, Amanda and the Supervisor Lerato but I still don't have an answer. I'm not happy with cellc, everytime I recharge my airtime will finish before I even call someone.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
03 May 2018, 15:28Airtime and data do not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,
Cell C's reply03 May 2018, 15:28
Official
Airtime and data do not disappear there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,