GC
Gavin C
1 reviews | Active since Jul 2011
27 Jun 2017, 12:31
Reception
<p>So according to Cell C my house seems to move aroung!!! I have intermitant reception one day good then 2 days bad, they now say im in a bad area, so when did it become a bad area? it was always ok now it comes and goes, THEIR clever solution,,, for ME to BUY a data card and data package to use wifi calling, SO my questions are as follows: 1) WHY must i spend money to fix a problem when i already spend thousands on a contract? 2)If i already have no reception HOW IN F$%&'s name is a data card going to have reception?????? I pay for a service and they dont provide it. Is the legal route the next step???</p>
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
27 Jun 2017, 13:46Hi Gavin
We apologize for the poor network signal you have been experiencing. We have referred this matter to our network team for further assistance.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply27 Jun 2017, 13:46
Official
Hi Gavin
We apologize for the poor network signal you have been experiencing. We have referred this matter to our network team for further assistance.
Do expect communication.
Regards
Cell C | PN
Best regards,
GC
Gavin C's updateReviewer Update
27 Jun 2017, 14:01This matter has been refered to them several times already and nothing gets done ..... they the ones who who come up with stupid solutions!!!!
GC
Gavin C's update27 Jun 2017, 14:01
Reviewer Update
This matter has been refered to them several times already and nothing gets done ..... they the ones who who come up with stupid solutions!!!!
Cell C's replyOfficial
30 Jun 2017, 09:13Our network team confirmed that they have contacted you and provided feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply30 Jun 2017, 09:13
Official
Our network team confirmed that they have contacted you and provided feedback regarding this matter.
Regards
Cell C | PN
Best regards,
GC
Gavin C's updateReviewer Update
03 Jul 2017, 11:19actually they have NOT contacted me since i have posted this complaint.
GC
Gavin C's update03 Jul 2017, 11:19
Reviewer Update
actually they have NOT contacted me since i have posted this complaint.
Cell C's replyOfficial
03 Jul 2017, 15:10Sidwell has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Jul 2017, 15:10
Official
Sidwell has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Jul 2017, 15:10Sidwell has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Jul 2017, 15:10
Official
Sidwell has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,