NL
Naledi L
1 reviews | Active since May 2025
04 Nov 2025, 14:32
Recent Experience with a rude consultant
I wanted to share my recent experience with one of your consultants. Unfortunately, I was quite disappointed by the interaction.
I found that the consultant lacked patience and was dismissive during our conversation. Instead of addressing my query directly, they repeatedly asked questions that were irrelevant to the issue at hand, which made the experience unnecessarily frustrating. Furthermore, the way they presented the product felt rude and unprofessional, which added to my frustration.
I understand that everyone has different communication styles, but I believe this situation could have been handled more respectfully and efficiently.
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Replies (1)0
Replies (1)Cell C's replyOfficial
04 Nov 2025, 14:44Dear Naledi Lesibu,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience caused by your recent experience with our Support Team. This is certainly not the level of service we strive to deliver to our customers.
Our team remains committed to providing quality assistance and resolving issues promptly. Please send us a private message with your query details so we can assist you further.
Regards
Cell C | MP
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience caused by your recent experience with our Support Team. This is certainly not the level of service we strive to deliver to our customers.
Our team remains committed to providing quality assistance and resolving issues promptly. Please send us a private message with your query details so we can assist you further.
Regards
Cell C | MP
Cell C's reply04 Nov 2025, 14:44
Official
Dear Naledi Lesibu,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience caused by your recent experience with our Support Team. This is certainly not the level of service we strive to deliver to our customers.
Our team remains committed to providing quality assistance and resolving issues promptly. Please send us a private message with your query details so we can assist you further.
Regards
Cell C | MP
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience caused by your recent experience with our Support Team. This is certainly not the level of service we strive to deliver to our customers.
Our team remains committed to providing quality assistance and resolving issues promptly. Please send us a private message with your query details so we can assist you further.
Regards
Cell C | MP
