LL
Lele L

1 reviews | Active since Jun 2013

19 Oct 2017, 08:41

RECEIVED A DAMAGED LAPTOP

I bought laptop with cell C on a contract and I received it damaged, been trying my best to contact Cell C by phoe and email to report the matter. was finally given the contacts for HP warranty consultants,and now they revert me back to CEll c claiming that the laptop was liquid damaged and do not cover, I received the Laptop in that condition and now I am struggling to get hold of cell c again.

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Replies (2)
Cell C
Cell C's reply19 Oct 2017, 09:06
Official

Good morning Jwalane

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

LL
Lele L's update20 Oct 2017, 09:20
Reviewer Update
Good day I am still waiting for a report from cell C as per Palesa promise.