SS
Sifiso S

1 reviews | Active since Feb 2016

07 Jan 2019, 11:37

reap off of the century

I phoned Cell customer care to notify them I am no longer working ,so I requested to cancel the contract, but the lady that was assisting me managed to convince me to downgrade to a cheaper pinnacle 300 from a pinnacle 100.She told me it will start immediately

My problems began I got fewer minutes for pinnacle 300 but got debited for pinnacle 100, I would see bounced debit orders and I would be transferred all over the call centre

If you really want to be de*****ed daylight just take a contract with cell c you will receive less ,but still pay more

0
Replies (1)
Cell C
Cell C's reply07 Jan 2019, 11:53
Official
Good morning Sifiso

We will get one of our team members to listen to the call recording and assist accordingly.

Do expect communication.

Regards
Cell C | PN