ND
Nkosatana D
1 reviews | Active since Nov 2021
06 Jan 2024, 12:01
Really disappointing
I have a contract with Cell C which was due for cancellation during Feb 2023, I’ve gone to their shop several times and they tell me to call, when I call they keep giving me a run around and extending the date for cancellation or just drop the call. I even sent an email in September and till today I never received a response despite making several times. Really dis
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Cell C's replyOfficial
06 Jan 2024, 12:10Dear Nkosatana Dlamini,
Thank you for reaching out to us.
We apologize for the unpleasant service received regarding the cancellation of your contract. The contract in question expired on the 14/12/2023 and it's currently running on a month to month basis. Please note that we have escalated your cancellation request to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for reaching out to us.
We apologize for the unpleasant service received regarding the cancellation of your contract. The contract in question expired on the 14/12/2023 and it's currently running on a month to month basis. Please note that we have escalated your cancellation request to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Cell C's reply06 Jan 2024, 12:10
Official
Dear Nkosatana Dlamini,
Thank you for reaching out to us.
We apologize for the unpleasant service received regarding the cancellation of your contract. The contract in question expired on the 14/12/2023 and it's currently running on a month to month basis. Please note that we have escalated your cancellation request to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for reaching out to us.
We apologize for the unpleasant service received regarding the cancellation of your contract. The contract in question expired on the 14/12/2023 and it's currently running on a month to month basis. Please note that we have escalated your cancellation request to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN