JD
Jonathan D
1 reviews | Active since Dec 2012
05 Mar 2015, 07:55
Really confused
Tania Goliath<br> 6:22 PM (13 hours ago)<br> Reply<br> to me <br> Good day<br> <br> Please be advised that I have tried to call you now, your phone rang and thereafter went to voicemail. I need to inform you that payments totalling R1091.17 was incorrectly allocated to your account as a customer used your contract number 084*** as a reference. This amount will be debited from your account which will result in your account being due .<br> <br> We apologize for the inconvenience.<br> <br> Regards<br> Tania<br> ...<br> <br> Has anyone else had this experience???<br>
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Cell C's replyOfficial
05 Mar 2015, 08:58Hello jdanielbrooklynn,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Mar 2015, 08:58
Official
Hello jdanielbrooklynn,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,