Really Bad Service and Attitude

On Tuesday 13 October 2015 I went to the Brooklyn Mall Cell C shop to do an early upgrade on my contract. I was told that if anything was wrong with the phone I can return it within 20 days. I had a huge amount of problems with the phone. On Saturday 17 October 2015 I went to their Menlyn branch where i was told they don't take phones back in store and I should phone Cell C Direct on Monday. I did just that and was told again to go to a store for returns. I went back to the Brooklyn Mall store on Tuesday 20 October 2015 where they told me they I can't return the phone because the 7 DAYS expired. The contract states WITHIN 7 days, Not BEFORE 7 days. When I ask to just cancel the contract they told me I need to pay in the full amount for the outstanding two year fees...<br> So between the Brooklyn Mall Branch's false information and the Menlyn Branch's bad client service I am really upset with an otherwise great company.