PN
Prenessa N
1 reviews | Active since Mar 2015
11 Mar 2015, 10:31
READY TO CANCEL!!!
After numerous calls from cellc to upgrade I finally did so last week. My new phone was delivered on Monday, a sim swop requested on Monday, its now Wednesday and my phone is still offline!!!<br> <br> The call centre keeps transferring me to other departments but no one knows what the hell is going on!!!<br> <br> Ready to cancel my upgrade and go back to being on month to month. After years of being a cell c customer im disgusted with their service!!!
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
18 Mar 2015, 16:16Hello prenessan,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Mar 2015, 16:16
Official
Hello prenessan,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,