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Shaunaye N.

1 reviews | Active since Jul 2016

06 Jul 2016, 13:48

Re: UNHELPFUL, PATRONIZING, AND PLAIN DOWN PATHETIC

<p>Further to my post ‘UNHELPFUL, PATRONIZING, AND PLAIN DOWN PATHETIC’ dated 04 July 2016, I would like to thank Cell C for eventually resolving my sim swap issue. </p> <p> </p> <p>With that being said, I wish that I didn't have to resort to threatening to “publicize the matter on every social media forum” and becoming angered by certain staff members.</p> <p> </p> <p>Efficiency and good manners = happy customers </p>

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Replies (1)
Cell C
Cell C's reply06 Jul 2016, 13:53
Official

Thank you for compiling the above and sharing your appreciation with us.

We are happy to hear that we are making a difference in some people’s lives with our services. We strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN