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Nompumelelo S

1 reviews | Active since Jun 2018

06 Jun 2018, 13:59

RE: UNHAPPY CELL C CUSTOMER

I had a data contract with Cell C. The contract ended on the 30th May 2018. I have been calling Cell C to cancell the contract , to no avail. No ones picks the phone, you hold forever, both 084 135 and 084 143 are useless. It has been 7 days today calling the same numbers. The service at Cell C service is very VERY VERY VERY VERY POOR. I NEED TO CANCEL THIS DATA CONTRACT, IT HAS EXPIRED . WHAT SHOULD I DO , I HAVE ALREADY RECIEVED JUNE BILLING STATEMENT YET I AM NOT USING THE SERVICE ANYMORE. IM SUPER FRUSTRATED, ANGRY AND ****ED OFF. CAN SOMEONE WITH BRAINS FROM CELL C REPSOND TO THIS.

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Replies (2)
Cell C
Cell C's reply06 Jun 2018, 14:44
Official

Danielle confirmed that she has contacted you in order to process your request.

Regards

Cell C | DA

NS
Nompumelelo S's update07 Jun 2018, 12:52
Reviewer Update
She called and cancelled the contract. She also indicated that for this month of June Data (on the router) has already been loaded tr and I will have make payment in July, whether I use it or not. The data that is being loaded is not connecting at all . In july I will pay for something I did not use, and for the contract I did not sign for , coz mine ended in May.