CM
Carol M
1 reviews | Active since Sept 2022
11 Oct 2023, 14:04
Re: Reference no: #***
Everyday is " documents missing....."document not signed"....... device was not loaded on the system. How were you taking my money if my device was not on your system. I am exhausted of calling everyday and hearing excuses of not processing my claim whereas I was paying you every month.
Your service is bad bad bad
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
11 Oct 2023, 14:14Dear Carol Mbokodo
Thank you for getting in touch.
Please accept our sincere apology for the unpleasant experience.
Kindly provide a case reference number that we can follow up on and revert to you.
Regards
^TG
Thank you for getting in touch.
Please accept our sincere apology for the unpleasant experience.
Kindly provide a case reference number that we can follow up on and revert to you.
Regards
^TG
Best regards,
Cell C's reply11 Oct 2023, 14:14
Official
Dear Carol Mbokodo
Thank you for getting in touch.
Please accept our sincere apology for the unpleasant experience.
Kindly provide a case reference number that we can follow up on and revert to you.
Regards
^TG
Thank you for getting in touch.
Please accept our sincere apology for the unpleasant experience.
Kindly provide a case reference number that we can follow up on and revert to you.
Regards
^TG
Best regards,
CM
Carol M's updateReviewer Update
11 Oct 2023, 14:31 Reference no: #***
CM
Carol M's update11 Oct 2023, 14:31
Reviewer Update
Reference no: #***
Cell C's replyOfficial
11 Oct 2023, 14:55Thank you for getting back to us. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to assist with the matter.
Regards
^GN
Regards
^GN
Best regards,
Cell C's reply11 Oct 2023, 14:55
Official
Thank you for getting back to us. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to assist with the matter.
Regards
^GN
Regards
^GN
Best regards,
CM
Carol M's updateReviewer Update
24 Oct 2023, 10:12Good day
I still did not get help with this reference
Regards
Carol
I still did not get help with this reference
Regards
Carol
CM
Carol M's update24 Oct 2023, 10:12
Reviewer Update
Good day
I still did not get help with this reference
Regards
Carol
I still did not get help with this reference
Regards
Carol
Cell C's replyOfficial
24 Oct 2023, 10:19Good day Carol Mbokodo
Thank you for reaching out.
We apologize for the inconvenience caused.
We have requested the team to follow up on the matter.
Regards
NH
Thank you for reaching out.
We apologize for the inconvenience caused.
We have requested the team to follow up on the matter.
Regards
NH
Best regards,
Cell C's reply24 Oct 2023, 10:19
Official
Good day Carol Mbokodo
Thank you for reaching out.
We apologize for the inconvenience caused.
We have requested the team to follow up on the matter.
Regards
NH
Thank you for reaching out.
We apologize for the inconvenience caused.
We have requested the team to follow up on the matter.
Regards
NH
Best regards,