NM
Nyalo M
1 reviews | Active since Jan 2026
20 Jan 2026, 01:04
RE CELL C CONTRACT CANCELLATIONN11
I am frustrated with cell C contract canellation. My contract expired 2020/06/05, but it is difficult to cancell. I tried by calling customer care, writing emails all did not work. I am stuck with Cell C. I want to change to prepaid but it is difficult.
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Replies (1)
Cell C's replyOfficial
20 Jan 2026, 02:37Dear Nyalo M👋
Thank you for reaching out to Cell C.
We’re really sorry to hear about your experience and fully understand how frustrating this must be — especially since your contract expired some time ago. This is certainly not the level of service we aim to provide our customers.
Please rest assured that we have escalated your cancellation and conversion-to-prepaid request to the relevant team and will follow up on your behalf to ensure it is resolved as quickly as possible.
We appreciate your patience and thank you for bringing this matter to our attention.
Kind regards,
Cell C | SM
Thank you for reaching out to Cell C.
We’re really sorry to hear about your experience and fully understand how frustrating this must be — especially since your contract expired some time ago. This is certainly not the level of service we aim to provide our customers.
Please rest assured that we have escalated your cancellation and conversion-to-prepaid request to the relevant team and will follow up on your behalf to ensure it is resolved as quickly as possible.
We appreciate your patience and thank you for bringing this matter to our attention.
Kind regards,
Cell C | SM
Best regards,
Cell C's reply20 Jan 2026, 02:37
Official
Dear Nyalo M👋
Thank you for reaching out to Cell C.
We’re really sorry to hear about your experience and fully understand how frustrating this must be — especially since your contract expired some time ago. This is certainly not the level of service we aim to provide our customers.
Please rest assured that we have escalated your cancellation and conversion-to-prepaid request to the relevant team and will follow up on your behalf to ensure it is resolved as quickly as possible.
We appreciate your patience and thank you for bringing this matter to our attention.
Kind regards,
Cell C | SM
Thank you for reaching out to Cell C.
We’re really sorry to hear about your experience and fully understand how frustrating this must be — especially since your contract expired some time ago. This is certainly not the level of service we aim to provide our customers.
Please rest assured that we have escalated your cancellation and conversion-to-prepaid request to the relevant team and will follow up on your behalf to ensure it is resolved as quickly as possible.
We appreciate your patience and thank you for bringing this matter to our attention.
Kind regards,
Cell C | SM
Best regards,