LM
Lerato M
1 reviews | Active since Jul 2011
12 Jan 2017, 11:48
R99 ****?
<p>I've had two debit orders go off my bank account from Cell C in November and December. Before it happens again on January 22 2017, please stop it.</p> <p> </p> <p>I don't want a long-winded "what had happened was" correspondence with your Customer Response team. </p> <p> </p> <p>I want a refund and a cancellation of this amount.</p> <p> </p> <p>I look forward to an honest response.</p>
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
12 Jan 2017, 11:54Thank you for posting to us.
One of the consultants will contact you and assist with this matter. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Jan 2017, 11:54
Official
Thank you for posting to us.
One of the consultants will contact you and assist with this matter. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
LM
Lerato M's updateReviewer Update
12 Jan 2017, 12:07Please make sure that the consultant is fully aware of the problem. I don't want explain this over the phone with your 084 140 'Options'.
LM
Lerato M's update12 Jan 2017, 12:07
Reviewer Update
Please make sure that the consultant is fully aware of the problem. I don't want explain this over the phone with your 084 140 'Options'.
Cell C's replyOfficial
12 Jan 2017, 15:37Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Jan 2017, 15:37
Official
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
18 Jan 2017, 10:26Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Jan 2017, 10:26
Official
Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
LM
Lerato M's updateReviewer Update
19 Jan 2017, 11:45The follow-up service was great and my problem was sorted without hassles. I really appreciate it.
LM
Lerato M's update19 Jan 2017, 11:45
Reviewer Update
The follow-up service was great and my problem was sorted without hassles. I really appreciate it.
Cell C's replyOfficial
19 Jan 2017, 12:24You're welcome.
Enjoy your day further.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Jan 2017, 12:24
Official
You're welcome.
Enjoy your day further.
Regards
Cell C | PN
Best regards,