R580 airtime that I bought on the 5th of January which I haven’t received till now. The destruction of my business image due to your incompetence.

I have bought R580 airtime on the 5th of January till now I haven’t got it. I have have made thousands of calls but they keep saying they did put it. Cell c have asked me to send them my bank statement i did but after they have received it they never got back to me. Get the email I sent them below besides that I have sent more than 5 emails of the same nature.

Greetings Cell C Management, I hope this message finds you well. I would like to express my deepest disapproval on your service. I’m a young guy who’s depending on my small business of buying and selling, and my communication platform with my clients is WhatsApp. Since yesterday I don’t have data to communicate with my clients and I haven’t done any sale as we speak. Notwithstanding, those you who were supposed to collect their products have not due to the absence of data and airtime. I’m sure some have already labelled me as a schemer/**** more especially those who have already paid. Your failure to notify us about the problem which you have has seriously costs me a lot, it has jeopardised my business image as well. I’ve bought an airtime of 580 so I’d be able to buy a six months data which is R549 50GB &50GB night i bought it yesterday at 20:52. Therefore, I’d like cell c to pay or cover all my cost once it has rectify its plight. The proof of purchase has been attached to this email.