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Heleshia A

1 reviews | Active since Nov 2015

10 Nov 2015, 16:07

R50 for a Sim Swap - ****************

Cell C want to charge R50 to do a swim swap for a sim card which they supp**** to me about 3 months ago. Never have I ever had an issue where a sim card gets damaged. I am a contract customer who maintains a very good account with them. I am very disgusted in their service as the lady who was assisting me very rudley put the phone down when I was stating that this surely shouldn't be my fault that the sim card (a very new one at that) is damaged. <br> <br> I am surely going to cancel my contract with them. They are as good as the ******* who ***** from people who work very hard for their money!!!!!!

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Replies (1)
Cell C
Cell C's reply11 Nov 2015, 07:23
Official
Hello Heleshia,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN