R5 watsapp bundle a lie

I have purchased a R5 watsapp bundle 2 days ago on Friday 18/09/2015. Up til now it is still consuming off my data bundle rather than my watsapp bundle. Then it will switch over to start eating my airtime. What a lie, false advertising.Dont advertise and sell a product If your systems are so dumb not to understand the order of data consumption. I call the call centre to complain and demand a refund of my data, I waste 43 min of my life which I wont get back! From an agent, to the team lead Amu Khoza, I get transferred from pillar to post. He could not tell me If my data usage was actually coming off watsapp. Then he transferred me to the technical dept, and I spoke to Snethemba Mthembu. He tells me that the turn around time is 3-6 working days. So why get transferred to someone who cannot help me immediately?Waste of time. 43min to log an incident with no resolution.Which means now I should use watsapp and pay for the data consumption even though I paid R5 for the watsapp bundle.<br> Reference numbers for one incident :<br> ***<br> ***<br> ***<br> Really pathetic and frustrating!<br>