SF
Stephanie F

1 reviews | Active since Apr 2015

13 Apr 2015, 17:04

R2700 for migration????

I recently got migrated from a open line contract to a top up contract which I had requested since I opened up the contract in December 2014. I was told that migrating to top up would cost me just over a R1000 I called Cell C to query my bill today they told me R2700 now I know my monthly bill is R700 on top up. But charging me R2000 to migrate is obsurd an day light ******* it's appalling to think this is what Cell C is doing to their customers. Looking back now I wish I stayed with vodacom. Cell C advertises cheapest rates what I lie I intend on talking this further

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Replies (1)
Cell C
Cell C's reply14 Apr 2015, 07:30
Official
Hello Stephanie_27,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

Regards
Cell C | PN

Best regards,