1 reviews | Active since May 2013
R2000 Cell C Internet Account
Good Day <br> <br> I have another cell c contract that I signed on the 25th of April 2015.<br> my number is as follows: ***. Agreement No.***<br> <br> I asked the lady who signed me up to the giga contract to contact the head office to place a limit on the Account of R50. This Was done- but no receipt was offered.<br> <br> The Call was made on 25 04 2015 at about 09h50am. (Ref ***)<br> <br> The consultant even asked the the person on the other side of the phone to speak to me herself, she then proceeded to ask a few security questions and state that she has successfully set the limit of R50.<br> <br> Subsequently I see that I have a bill of about R2000 again even after I had requested that it be limited to R50 only.<br> <br> This is the second time that this has occured- My last bill was R2900. This is Unprofessional and down right theft.<br> <br> I have subsequantly refered the matter to (Customer Care Manager)<br> Corner Cape and Greyville Roads Greenacres Port Elizabeth. After emailing her my concerns and contacting her several times. She has not been able to adress the matter.<br> <br> Would you kindly rectify this problem?
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
