JM
JB M
1 reviews | Active since Oct 2013
10 Dec 2015, 13:09
Questionable billing practices! *****ing us off!
How does almost 8GB of data get used in less than 5 minutes? I don't do downloads don't watch movies online. I only use data for my studies for submitting assignments. I generally use about 3GB per month. But the first week of Dec, I used almost 8GB which lasted less than 10 min and could not even submit my assignment.<br> <br> When I called Cell C, they told me they will do a validation report and findings will be available in 48 hours (and then refund will follow). I have never heard of them ever since.<br> <br> This behavior makes Cell C look like ******, ********. I WOULD NOT RECOMMENDTHEM TO ANYONE.
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Replies (1)Cell C's replyOfficial
10 Dec 2015, 13:13Hello ppresidence,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Dec 2015, 13:13
Official
Hello ppresidence,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
