QUERY NOT RESOLVED AND STILL BEING BILLED!

Hi Cell C,<br> <br> Follow up to my last unresolved hello peter complaint:<br> <br> I had advised Cell C that I had paid for my cancellation fee, December debit order and December 2015 usage all in one lump sum in the 2nd week of December 2015.<br> <br> I received confirmation of cancellation on the 29/12/2015 from Mpho Ndlovu, but after asking for confirmation that my December 2015 debit order and usage would not come off my account at the end of Dec from Mpho numerous times, I was just completely ignored by her.<br> <br> I now live in the UK and cancelled my SA bank account, therefore if you tried to deduct my December 2015 debit order and usage at the end of December , it would go through but would blacklist me too as my account is closed.<br> <br> Furthermore, I have just received a January 2016 debit order invoice to come off the end of January 2016, WHY? I had received confirmation that my contract had been cancelled from Mpho Ndlovu!<br> <br> If you have deducted my December 2015 debit order and usage at end December please tell me<br> <br> Please keep my Hello Peter complaint open until fully resolved as the last time my complaint was removed without being resolved.<br> <br> I look forward to your feedback.<br> <br> Kind Regards,<br> Justine Ronald