QOS exceptionally poor.

What is the use of reporting a problem, when it does not get attended to. I have been battling for close to 5 days, to have service restored on my Cell C, LTE A data contract. They promised to respond within 48 working hours, but that does not seem to mean that the service will be restored in this time. In my case they did not even respond and I have had to keep on calling. I have been unable to use my data which will run out in a matter of hours. This is not the first time I have this problem.

Cell C clearly cannot keep their side of the contract and should cancel the contract. It is simply not ethical to take money without being prepared to support the service that is being paid for.