mM
mpho M
1 reviews | Active since Dec 2016
23 Dec 2016, 13:16
****py Service
<p>So cellc network service provider debited my account for R2151.24 on the 20/12/2016, now im aware of the arrears on my account and i accept the debit order, however one thing that ****es me off is the level of service I recieve From JANE in the call enter, who would not even hang up the line for me to rate her pathetic service. Now I work in an environment that is all about service and I know and undertand the value of good service, and how that can influence a client in taking drastic measures like im about to do in disputing the ****** payment due to JANE whom I spoke to today at 11:47am. Thank you cell c, I look forward in getting a call from you to make arrangements for my arrears. Have a Merry Christmas.</p>
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
24 Dec 2016, 08:09We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's reply24 Dec 2016, 08:09
Official
We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
27 Dec 2016, 08:49Moses has been in contact with you to assist with this matter.
Regards
Cell C | DA
Best regards,
Cell C's reply27 Dec 2016, 08:49
Official
Moses has been in contact with you to assist with this matter.
Regards
Cell C | DA
Best regards,