****py service

I downloaded the cellc app and I noticed that there is a recurring for GetMore I connected them to cancel it I was told I will still pay for September as it takes a month to cancel, end August they deducted again I then can't acted them again and to my knowledge it's was not canceled the first time I then asked that I get refunded I was then told they have to put through to the financial department which will contact me which no one did and guess what they deducted the money AGAIN this month. I need someone the assist me with this. ***