RD
Ra-eesah Dustay

1 reviews | Active since Jan 2019

11 Apr 2024, 17:44

Putrid Service.

I had the most pathetic service provided by cell c. They do not care about their customers. I was ****** and all I needed was to block my contract phone. I spoke to 2 managers ,I did not take the person name, but the 2nd managers name was Michaela. She was so unhelpful. She told me straight out she can not help me. Bear in mind I have 2 contracts with cell c and this is how I get treated after just being ******.

0
Replies (2)
Cell C
Cell C's reply11 Apr 2024, 19:53
Official
Dear Ra-eesah Dustay
Thank you for bringing this to our attention.

Please accept our sincere apologies for the inconvenience and disappointing experience you encountered with our managers while trying to block your contract phone. This is certainly not the level of service we strive to deliver to our valued customers. Rest assured we will address this matter internally. Kindly private message us your contact number so that our team can be in touch with you to further assist.

Regards 
Cell C | MM 


 
 
RD
Ra-eesah Dustay's update11 Apr 2024, 19:54
Reviewer Update
Please do not send me macros.

My contact number is ***