CO
Catherine O

1 reviews | Active since Feb 2024

11 Jun 2024, 11:01

PUT DOWN CALLS!!!

Cell C has called me twice a day since last week from number 084 145, when I answer they put the phone down, I phoned them yesterday to try and find out what they want with me, they pushed me from pillar to post, nobody is able to help, this morning someone phoned me again from the Customer service centre and again we were cut off, she never bothered to call back. No wonder Cell C is the worst rated provider out there. I wish I had not been duped into signing another contract with them, they are absolutely the worst!!!

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Replies (1)
Cell C
Cell C's reply11 Jun 2024, 11:21
Official
Dear Catherine Oberholzer
Thank you for contacting Cell C. 
We apologize for the repeated calls you have been receiving from our sales department, your experience is important to us, and we deeply regret any inconvenience caused.

We have escalated your case to our team to ensure you are no longer contacted as we are committed to resolving this issue as quickly as possible.

Regards,
Cell C | MN 

Best regards,