Pushy offensive rude telesales agent

<p>I received a call from Sell Direct Marketing telephone number ********** this morning, 31/05/2017 at 09.11am. The caller identified himself as Abdul Malik and was calling about my Cell C contract which is due for upgrade. This individual also called me the previous day but I could not take his call at the time.</p> <p>I asked him if he could please email me information of the packages he has for the specific phone I wanted so I can peruse at my leisure and make a decision. He informed me that they do not send out any material but will only send contract details after.</p> <p>I informed this gentleman that I was not interested in and do not take up contracts telephonically and if he could not give me something beforehand in writing, I will end the call and go into a Cell C outlet to renew when ready. The very persistent and rather pushy gentleman continued to probe and advise that he does not understand why I am reluctant to take up a contract telephonically.</p> <p>At this stage and given his rather obnoxious attitude my patience started wearing thin and asked him to please not be pushy as I will not be taking up his offer. The individual continued rudely interrupting me, probing me for reasons for my reluctance. I again categorically informed him that I do not take up telephonic upgrade contracts. Having given him an opportunity to speak he again insisted on reasons for my reluctance and this was when I informed him that he was now wasting my time. </p> <p>At that point the discussion basically deteriorated into nothing more than an argument but the kicker came in when this person had the audacity to ask me if I was fasting or not (he obviously picked up that I am muslim) as I sounded rather irritated. I demanded to know what that has to do with anything and asked to speak to his boss. The arrogant person rudely responded that he is the boss and why I wanted to speak to his boss as I was the one continuously interrupting him.</p> <p>I am left not only highly irritated by this call but extremely offended as well!</p> <p>Thankfully my mobile is an automatic voice recording application and I have the entire abrasive call recorded so can prove the distasteful experience!</p> <p>Cell C. I want to know as your supposed client, how you can allow such rude, arrogant people to talk to your customer base? I want to further know who I can talk to at Sell Direct Marketing whose voice recording proudly claims that they are registered with the FSB and Direct Marketing Association, so I can have some action taken against their rather offensive call agent.</p> <p>I am also talking the matter up with the Direct Marketing Association, who Sell Direct also very spiritedly claims to be a member of. I am registered on the Direct Marketing Associations opt out database and have been for more than a year, having opted out of all unsolicited email, home, work and cell calls as well as unsolicited sms messages. Sell Direct Marketing are therefore in direct violation on this. I therefore wish to therefore have some action taken against the company as well.</p> <p>As a courtesy I would also like to have Cell C to respond to this and advise what action they intend taking as I never want to be contacted by Sell Direct ever again! Less of course Cell C is willing to lose me as a client.</p>