MD
Mamonare D

1 reviews | Active since Feb 2022

24 Feb 2022, 18:59

Public rewiew

I had people complain about cell c never thought it will be 1 day so i got phone contract with cell c i did lodge query about the service but still today my issue never resolved, their consultant still protect the sales person Bongani to force me agreeing to the thing that i've never said and they want me to listen to the recording of the word i said and i still stick to what i said i didn't agree to the benefits of 2 sim cards i agreed to 1 with the amount of R314 for 2 phones nova y60 please cell c stop making me stupid do the write rectify your mess sent me the statement of money we agreed with not the 1 you want im not a child or an old age.

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Replies (2)
MD
Mamonare D's update25 Feb 2022, 18:08
Reviewer Update
Reference *** the call that i received was from customer care service was on the 11th/01/2022 the sales person that called me is Bongani it was around 17h00
MD
Mamonare D's update26 Feb 2022, 17:53
Reviewer Update
I always get that response and nothing it's happening what your consultant do is just to protect themselves with the wrong things that they do to the people who bring money to your business because the last person who called me she did had that i didn't agree to the benefits of the other simcard but she just force me to agree with the things that i did not said, she said i rejuice the data of other simcard to the lowest-price but she not say to how much because they now what they are doing is wrong they must stop what they do because they know it's a **** and *****, if i did know that your company is a **** i was not going to take that phone but listen learned i regret because to the look of things i'm not the only one here who has been ****med and struggle with the assistance because of poor customer service and the rudeness of your consultant.