1 reviews | Active since Jun 2015
Prompt action taken to restore bad network
Hi there, <br> <br> I would like to thank Cell C for their quick response to my problem, and for resolving it immediately. Basically, I hadn't used my contract data plan for a few months, and when I did try get online again, I found I was not able to connect to the network. I have been told the less you use any network, the less priority you are given to connect, and vice versa, high users are given more priority (not sure how true that is). Anyway, I figured I'd been pushed down the queue as I had not been online in a while. I logged a query on the Cell C Network Support section of their network, and left it at that. Imagine my surprise when I tried again a few hours later to connect. Full signal, full connection speed, full smile. I really was expecting to have to put up a fight to get any feedback, but the problem was fixed painlessly, and I have been able to connect ever since. <br> <br> Thank you Cell C Network Team, keep up the good work and you will have happy customers for life...
Great service! We will convey your compliment to the relevant team. We continuously strive to keep our customers happy and satisfied.
Have a lovely day further.
Regards
Cell C | PN
Great service! We will convey your compliment to the relevant team. We continuously strive to keep our customers happy and satisfied.
Have a lovely day further.
Regards
Cell C | PN
