1 reviews | Active since Apr 2022
Promotional negligence
Concerning the Home Connecta Flexi, i have used that service since it was introduced. I purchased the 100gig day & 100gig night (R389.00) monthly religiously with an option to rol***** unused data to the next month. Today my bundle (200gig bundle) depleted. I tried to reload another bundle as i usually do & to find out the bundle I usually purchase is no longer there. I called customer service to fine out why is this & to my suprise the operator i spoke to informed me that the bundle i use to purchase was a promotional offer & is no longer available. When i purchased my very first bundle at a cellc store, i was never informed that the 200gig bundle was a promotion and/or it would end. This is the worst of bad service on cellc’s behalf.
Thank you for contacting Cell C.
It was indeed a promotion and it was extended a number of times already. The bundle was decommissioned along with other Home Connecta options. However, the offer is still available. You can check our app or our website for the most recent offers.
^MP
Thank you for contacting Cell C.
It was indeed a promotion and it was extended a number of times already. The bundle was decommissioned along with other Home Connecta options. However, the offer is still available. You can check our app or our website for the most recent offers.
^MP
^MP
^MP
