KM
Kemelo M
1 reviews | Active since Jan 2026
21 Jan 2026, 08:43
Promotional 10GB (5GB anytime and 5GB nite) not received from Cell C
Cell C does not give my 10 promotional SmartData (5 anytime and 5
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
21 Jan 2026, 09:12Dear Kemelo M,
Thank you for bringing this to our attention. We apologise for the inconvenience caused.
To assist you further, one of our support team members will contact you shortly regarding your promotional SmartData query.
Kind regards,
Cell C | CM
Thank you for bringing this to our attention. We apologise for the inconvenience caused.
To assist you further, one of our support team members will contact you shortly regarding your promotional SmartData query.
Kind regards,
Cell C | CM
Cell C's reply21 Jan 2026, 09:12
Official
Dear Kemelo M,
Thank you for bringing this to our attention. We apologise for the inconvenience caused.
To assist you further, one of our support team members will contact you shortly regarding your promotional SmartData query.
Kind regards,
Cell C | CM
Thank you for bringing this to our attention. We apologise for the inconvenience caused.
To assist you further, one of our support team members will contact you shortly regarding your promotional SmartData query.
Kind regards,
Cell C | CM
KM
Kemelo M's updateReviewer Update
21 Jan 2026, 09:42I do not trust them anymore, I have called them. It is difficult to speak to teh team leader also it is not easy to get call reference numbers. I am having 2 call refence numbers: *** - the egent could not tell why I am not receiving the data: call reference *** team leader was call but she did not know why I am not reciving my promotional 10GB data; call reference *** also team leader was not called and there was no answer why I am not getting my promotional 10GB data also I was told why I did not cancell the deal earler.
KM
Kemelo M's update21 Jan 2026, 09:42
Reviewer Update
I do not trust them anymore, I have called them. It is difficult to speak to teh team leader also it is not easy to get call reference numbers. I am having 2 call refence numbers: *** - the egent could not tell why I am not receiving the data: call reference *** team leader was call but she did not know why I am not reciving my promotional 10GB data; call reference *** also team leader was not called and there was no answer why I am not getting my promotional 10GB data also I was told why I did not cancell the deal earler.
KM
Kemelo M's updateReviewer Update
21 Jan 2026, 13:29No. you are not correct. Cell C should load 20GB which is 10GB anytime and 10 nite. Furtehr more you send SMS on 1 Dcemeber 2025 and 1 January 2026 for 5GB anytime and 5GB nite also the December statement shows only 5GB anytime and 5 nite. I have called sales asking to cancel if Cell C is unable to give me data to consume it was early December 2025 and within 7 days but I was told by sales the data is 20GB. The reason I went to Helloper is the argument of having and not having.
KM
Kemelo M's update21 Jan 2026, 13:29
Reviewer Update
No. you are not correct. Cell C should load 20GB which is 10GB anytime and 10 nite. Furtehr more you send SMS on 1 Dcemeber 2025 and 1 January 2026 for 5GB anytime and 5GB nite also the December statement shows only 5GB anytime and 5 nite. I have called sales asking to cancel if Cell C is unable to give me data to consume it was early December 2025 and within 7 days but I was told by sales the data is 20GB. The reason I went to Helloper is the argument of having and not having.